🛡️ Responsible Gaming

Play Smart, Stay in Control
pisabet Cares About You

At pisabet, we believe that gaming should always be fun — never stressful, never harmful. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a safe and enjoyable form of entertainment. Your well-being comes first, always.

21+
Strictly 21 and Above Only
pisabet enforces the Philippine minimum age requirement for all players.
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Your Responsible Gaming Toolkit

pisabet gives every registered player access to a full suite of responsible gaming tools — all available directly from your account settings. These tools are free, easy to use, and take effect immediately.

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your pisabet account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

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Loss Limits

Define the maximum net loss you are comfortable with over a set period. When your loss limit is reached, pisabet will automatically suspend your ability to place further bets until the period ends. This tool helps you stay within your personal budget at all times.

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Session Time Limits

Set a maximum duration for each gaming session. When your time is up, pisabet will notify you and, if you choose, automatically log you out. You can also enable session reminders that pop up at regular intervals to keep you aware of how long you've been playing.

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Cool-Off Period

Need a short break? A cool-off period temporarily suspends your pisabet account for a period of your choosing — from 24 hours up to 6 weeks. During a cool-off, you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.

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Self-Exclusion

If you feel your gambling is becoming a problem, self-exclusion allows you to permanently or long-term close your pisabet account. Self-exclusion periods range from 6 months to permanent closure. During self-exclusion, pisabet will also suppress all marketing communications to you.

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Reality Checks

Enable periodic pop-up notifications that show you how long you've been playing and your net gaming activity for the session. Reality checks are a gentle reminder to pause, reflect, and decide whether you want to continue playing — keeping you in control of your experience.

How to access these tools: Log in to your pisabet account → Go to Account Settings → Select "Responsible Gaming." All tools are available 24/7 and most take effect immediately. If you need help activating any tool, our support team is available via live chat around the clock.
Know the Warning Signs

Problem gambling can affect anyone — regardless of age, income, or background. The earlier you recognize the signs, the easier it is to get back in control. pisabet encourages all players to regularly check in with themselves. Ask yourself honestly: does any of the following sound familiar?

Warning Signs to Watch For

You spend more money on gambling than you originally planned, or chase losses by depositing more to "win it back."

Gambling is affecting your relationships with family or friends in Manila, Cebu, Davao, or wherever you are in the Philippines.

You feel restless, irritable, or anxious when you are not gambling, or when you try to cut back.

You are borrowing money, using credit cards, or dipping into savings to fund your gambling activity.

You hide your gambling activity from people close to you, or feel guilty or ashamed after a session.

Gambling is interfering with your work, studies, or daily responsibilities.

You think about gambling constantly — planning your next session, reliving past wins, or calculating how to recover losses.

If you answered yes to two or more of the above, we strongly encourage you to use pisabet's self-exclusion tool and reach out to a qualified support organization. There is no shame in asking for help — it is the smartest move you can make.
Healthy Gaming Habits

The vast majority of pisabet players enjoy our games as a fun pastime without any issues. Here are the habits that keep gaming enjoyable and under control:

1
Set a Budget Before You Play

Decide how much you can comfortably afford to lose before you start. Treat it like entertainment spending — the same way you'd budget for a movie or a night out in Makati. Never gamble with money meant for rent, bills, or food.

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Take Regular Breaks

Step away from the screen regularly. Use pisabet's session time reminders to prompt yourself to take a break, grab a snack, or spend time with family. Gaming is more enjoyable when it's part of a balanced lifestyle.

3
Never Chase Losses

Losing is a normal part of gambling. If you've hit your loss limit for the day, stop — do not deposit more to try to recover. Chasing losses is one of the most common paths to problem gambling. Accept the loss and come back another day.

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Keep It Fun, Not a Job

pisabet is entertainment, not a source of income. Approach every session with the mindset that you are paying for fun — any winnings are a bonus. The moment gambling starts feeling like work or an obligation, it's time to take a break.

21+
Minimum legal age for casino-style gambling in the Philippines
Strict 21+ Age Policy at pisabet

pisabet strictly enforces the minimum age requirement of 21 years old for all registered players, in compliance with Philippine gaming regulations. Age verification is a mandatory step during registration and during our Know Your Customer (KYC) process. No player may deposit, wager, or withdraw funds until their age has been confirmed.

If pisabet has reason to believe that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, freeze any balance, and conduct a full review. Any winnings generated by an underage player will be voided. We take underage gambling extremely seriously and have zero tolerance for any attempt to circumvent our age verification process.

Parents and guardians: If you share a device with minors, please ensure your pisabet account is protected with a strong password and that you log out after every session. Consider using parental control software to restrict access to gambling websites on shared devices.
How to Self-Exclude on pisabet

Self-exclusion is one of the most powerful tools available to pisabet players who feel they need a longer break from gambling. Here is how to activate it in three simple steps.

Step 1 — Log In to Your Account

Log in to your pisabet account and navigate to the Account Settings section. Look for the "Responsible Gaming" tab in the menu.

Step 2 — Select Self-Exclusion

Choose "Self-Exclusion" from the responsible gaming tools list. Select your preferred exclusion period: 6 months, 1 year, 3 years, or permanent closure.

Step 3 — Confirm & Done

Confirm your choice. Your account will be suspended immediately. pisabet will also remove you from all marketing lists. You can contact support to request reinstatement after your exclusion period ends.

Need help? If you are unable to access your account settings or need immediate assistance with self-exclusion, contact pisabet support via live chat 24/7. Our team will process your self-exclusion request right away — no questions asked, no delays.
Support & Resources

You are never alone. If you or someone you know in the Philippines is struggling with problem gambling, the following organizations provide free, confidential support. pisabet encourages all players to reach out without hesitation.

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PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides a national self-exclusion registry and resources for players seeking help. Contact PAGCOR through official Philippine government channels for information on their responsible gaming programs.

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National Center for Mental Health (NCMH)

The NCMH Crisis Hotline provides free, confidential mental health support to Filipinos nationwide, including those dealing with gambling-related stress and addiction. Available 24/7. Reach them through the official NCMH hotline published on the Department of Health website.

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Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem. GA meetings are held regularly in Manila, Cebu, Davao, and other major cities across the Philippines. No fees, no dues — just peer support.

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pisabet Responsible Gaming Support

Our dedicated responsible gaming team is available 24/7 via live chat. Whether you need help setting limits, activating self-exclusion, or just want to talk through your concerns, our trained support agents are here to help — with zero judgment and full confidentiality.

🎮 Enjoy pisabet — The Right Way

Gaming is at its best when it's fun, controlled, and within your means. Set your limits, use our tools, and play with confidence on pisabet.

21+  For players 21 years and older only. Please play responsibly.