At pisabet, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a pisabet player in the Philippines.
pisabet is committed to handling your personal information with care, transparency, and respect. Here are the six core principles that guide how we protect your data.
All data transmitted between your device and pisabet is protected by industry-standard 256-bit SSL encryption, keeping your information safe in transit.
pisabet does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate and improve the pisabet platform.
As a pisabet player, you have the right to access, correct, and request deletion of your personal data at any time by contacting our support team.
pisabet uses cookies to improve your experience and analyze platform usage. You can manage your cookie preferences through your browser settings at any time.
Your personal and financial data is stored on secure, access-controlled servers. pisabet limits internal access to your data on a strict need-to-know basis.
pisabet processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules.
pisabet ("we," "us," or "our") operates the online gaming platform accessible at pisabet.club. We are committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy describes how pisabet collects, uses, stores, shares, and protects your personal information when you access or use the pisabet website and all associated services.
This Privacy Policy applies to all users of the pisabet platform, including registered players, visitors who browse the website without registering, and individuals who contact our customer support team. By using pisabet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This policy should be read alongside our Terms and Conditions, which govern your use of the pisabet platform. Together, these documents form the complete agreement between you and pisabet regarding your account and data.
pisabet collects personal data through several channels: directly from you when you register or use the platform, automatically through your use of the website, and from third-party service providers where necessary. The categories of personal data we collect include:
pisabet uses your personal data only for legitimate, specified purposes. The table below summarizes the primary purposes for which we process your data:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, KYC data |
| Age and identity verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, KYC data |
| Delivering and improving gaming services | Gaming activity data, technical data |
| Providing customer support | Account data, communications data |
| Sending account notifications and service updates | Email address, mobile number |
| Fraud prevention and security monitoring | Technical data, financial data, gaming data |
| Anti-money laundering (AML) compliance | Financial data, KYC data, transaction history |
| Responsible gaming monitoring and intervention | Gaming activity data, account data |
| Platform analytics and performance improvement | Technical data, gaming activity data (anonymized) |
| Promotional communications (with your consent) | Email address, mobile number |
pisabet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.
pisabet processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:
pisabet shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting providers, customer support software providers, and fraud detection services. All service providers are contractually bound to process your data only on pisabet's instructions and to maintain appropriate security standards.
pisabet may disclose your personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and any reporting obligations under applicable gaming regulations.
In the event of a merger, acquisition, or sale of all or part of pisabet's business, your personal data may be transferred to the acquiring entity as part of that transaction. pisabet will notify affected players of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
pisabet does not sell, rent, lease, or otherwise transfer your personal data to third-party advertisers or data brokers for their own marketing purposes. Your data is not a product at pisabet.
pisabet uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver a personalized experience. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the pisabet platform. pisabet does not use third-party advertising network cookies that track you across other websites.
pisabet retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and legitimate business purposes. Specific retention periods include:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, pisabet will securely delete or anonymize the data.
pisabet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pisabet:
To exercise any of these rights, please contact the pisabet Data Protection Officer at the email address provided in Section 14. pisabet will respond to all verified data rights requests within thirty (30) days of receipt.
pisabet is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21 years, which is the minimum legal age for casino-style gambling in the Philippines. Age verification is a mandatory step in the pisabet registration and KYC process.
If pisabet becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, void any transactions, and delete the personal data in question. If you believe that a minor has registered on pisabet, please contact our support team immediately.
pisabet's primary operations and data storage are based in the Philippines. In certain circumstances, your personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification platforms with international operations.
Where such transfers occur, pisabet ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. pisabet will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or appropriate contractual safeguards.
The pisabet platform may contain links to third-party websites or services for informational purposes. pisabet is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to data collected and processed by pisabet. We encourage you to review the privacy policies of any third-party websites you visit.
pisabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, pisabet will notify registered players via email or a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the pisabet platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you may request account closure in accordance with our Terms and Conditions.
If you have any questions, concerns, or complaints regarding this Privacy Policy or pisabet's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with pisabet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about the NPC and how to file a complaint is available through official Philippine government channels.
Your data is protected. Your privacy is respected. Join hundreds of thousands of Filipino players who trust pisabet for a safe and exciting gaming experience.
21+ For players 21 years and older only. Please play responsibly.